1. available_balance
This is the amount of money your business has earned from successful transactions (such as payments from your customers) that is currently held by Modem Pay. The available_balance
represents funds that are pending settlement, they are not yet in your payout wallet or your bank account. Typically, these funds are subject to a settlement period, after which they can be moved to your payout balance or settled directly to your bank account.
- How it works:
When a customer makes a successful payment, the funds are first credited to youravailable_balance
. These funds remain here until they are eligible for settlement according to the settlement schedule.
2. payout_balance
Think of your payout_balance
as your Modem Pay wallet. Once funds are settled from your available_balance
, they are moved into your payout_balance
. This balance is immediately usable for various business operations within Modem Pay.
- What you can do with payout_balance:
- Transfers: Initiate payouts to vendors, suppliers, or other recipients.
- Refunds: Issue refunds to your customers.
- Other operations: Any other Modem Pay features that require available funds.
Checking Your Balance
Balance Flow Example
-
Customer Payment:
- A customer pays for your service or product.
- The payment is successful.
- The amount is credited to your
available_balance
.
-
Settlement:
- After the settlement period, Modem Pay moves the eligible funds from your
available_balance
to yourpayout_balance
.
- After the settlement period, Modem Pay moves the eligible funds from your
-
Usage:
- You can now use your
payout_balance
to make transfers, process refunds, or withdraw to your bank account.
- You can now use your
Note:
Youravailable_balance
is not directly spendable. Only after funds are moved to yourpayout_balance
do they become available for operational use.
In summary:
available_balance
= Funds from successful transactions, pending settlement.payout_balance
= Your Modem Pay wallet, ready for transfers, refunds, and more.