1. available_balance
This is the amount of money your business has earned from successful transactions (such as payments from your customers) that is currently held by Modem Pay. The available_balance represents funds that are pending settlement, they are not yet in your payout wallet or your bank account. Typically, these funds are subject to a settlement period, after which they can be moved to your payout balance or settled directly to your bank account.
- How it works:
When a customer makes a successful payment, the funds are first credited to youravailable_balance. These funds remain here until they are eligible for settlement according to the settlement schedule. 
2. payout_balance
Think of your payout_balance as your Modem Pay wallet. Once funds are settled from your available_balance, they are moved into your payout_balance. This balance is immediately usable for various business operations within Modem Pay.
- What you can do with payout_balance:
- Transfers: Initiate payouts to vendors, suppliers, or other recipients.
 - Refunds: Issue refunds to your customers.
 - Other operations: Any other Modem Pay features that require available funds.
 
 
Checking Your Balance
Balance Flow Example
- 
Customer Payment:
- A customer pays for your service or product.
 - The payment is successful.
 - The amount is credited to your 
available_balance. 
 - 
Settlement:
- After the settlement period, Modem Pay moves the eligible funds from your 
available_balanceto yourpayout_balance. 
 - After the settlement period, Modem Pay moves the eligible funds from your 
 - 
Usage:
- You can now use your 
payout_balanceto make transfers, process refunds, or withdraw to your bank account. 
 - You can now use your 
 
Note:
Youravailable_balanceis not directly spendable. Only after funds are moved to yourpayout_balancedo they become available for operational use.
In summary:
available_balance= Funds from successful transactions, pending settlement.payout_balance= Your Modem Pay wallet, ready for transfers, refunds, and more.